Three of the four types of processes are:
A) goods, services, and hybrids.
B) manual, automated, and service.
C) process focus, repetitive focus, and product focus.
D) modular, continuous, and technological.
E) input, transformation, and output.
C
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Retailers control shelf purchase and have purchasing data, which means they determine:
A) what products and brands are placed on stores shelves B) what marketing products manufacturers use C) who has the power in the distribution channel D) what products manufacturers produce
A value map can be used to track the perceived values of competitors' products
Indicate whether the statement is true or false
Identify a true statement about a compliance-based culture.
A. A compliance-based culture is perceived to have a more flexible and far-sighted corporate environment. B. A compliance-based culture is only as strong and as precise as the rules which workers are expected to follow. C. A compliance-based culture recognizes that where a rule does not apply, a firm must rely on the personal integrity of its workforce when decisions need to be made. D. A compliance-based culture is one that reinforces a particular set of values rather a particular set of rules.
Developing social capital is risky for an organization because social capital is specific to individuals and remains with the employee, if he or she leaves the organization.
Answer the following statement true (T) or false (F)