Six Sigma shoots for only ______ defects or mistakes per million operations.
a. 0.034
b. 0.34
c. 3.4
d. 34
c. 3.4
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Fishbone diagrams and cause-and-effect diagrams give different information.
Answer the following statement true (T) or false (F)
Which of the following is true about improving HRM effectiveness?
A. Focusing more on transformational work is likely to result in higher strategic value to the firm. B. Ways to improve effectiveness should be identified much before the strategic direction is established. C. There is often a push to eliminate the transformational work to free up time for transactional work. D. Redesigning the structure focuses on information technology rather than reporting relationships. E. Improvement often focuses on the effectiveness of each activity rather than on its efficiency.
List the financial institutions that serve business, both banking and nonbanking institutions, and discuss their features.
What will be an ideal response?
Which of the following is NOT a criterion to judge the success of a project?
a. its adherence to budget and schedule b. its quality and customer satisfaction with the results c. its contribution to society d. the dollar amount spent