The techniques she learned with regards to showing interest will help her improve in the _______________ of listening.
Shanti's Workshop
Shanti recently went to a communication workshop to help improve her workplace
performance. She learned that in effective communication, she should resist forming an
opinion until the speaker has finished, then attempt to empathize with the listener, and finally
effectively respond to the speaker. She learned techniques regarding maintain eye contact
and sending back channel signals to show interest.
A. sensing
B. evaluating
C. understanding
D. responding
E. identification
D. responding
Responding, the third component of listening, is feedback to the sender, which motivates and
directs the speaker's communication. Active listeners accomplish this by maintaining sufficient eye contact and sending back channel signals (e.g., "I see"), both of which show interest. They also respond by clarifying the message—rephrasing the speaker's ideas at appropriate breaks(So you're saying that . . . ?).
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Identify the science historian who wrote that science progresses via a never-ending series of “paradigms.”
a. Paul Feyerabend b. Thomas Kuhn c. George Sarton d. Karl Popper
A trust created in a will is
a. an inter vivos trust. b. a constructive trust. c. a testamentary trust. d. a probate trust.
Callaway Golf Co.Callaway Golf Co. has long been a leader in women's golf equipment, but it wanted to expand its lead in this growing sector of the market. While Callaway's technical people knew what could be done with design, they did not know exactly what women wanted in their clubs. Callaway management decided what it needed to do was to bring the technicians and women golfer together. Beginning about three years ago Callaway sent a team of researchers, designers, and golf pros out to visit with 40 women golfers of various abilities in locations from California to Florida. In selecting the golfers to study Callaway decided to focus on women that were just beginning to play and experienced, competitive golfers that wanted to own the latest equipment. Callaway management felt that these
two extreme groups of golfers had been overlooked by golf club manufacturers. Further, Callaway felt that if they could learn enough about these two groups they would also learn enough to serve the rest of the women golfer market. Basically the research team observed the women playing golf and listened to their comments and concerns. The information gathered by this research team was built into every aspect of the design of a new golf club, including the feel of the club, the length of the club shaft and size of the club head, and the weight of the club. When prototypes of the new clubs were completed they were sent to the women golfers to get their feedback. That feedback was then used to refine the club design. This process went on until the women said the new clubs worked. The entire process from original prototype to final product took a little less than one year.Refer to Callaway Golf. When Callaway researchers asked questions like "Now that you have played with the new club, how likely would you say you would be to buy it?" they asked golfers to respond on the following scale:1 = would definitely not buy it2 = would probably not buy it3 = might or might not buy it4 = would probably buy it5 = would definitely buy itWhat type of Question is this? A. scaled-response B. limited-response C. dichotomous D. open-ended E. multiple-answer
Your firm has the following balance sheet statement items: total current liabilities of $805,000; total assets of $2,655,000; fixed and other assets of $1,770,000; and long-term debt of $200,000. What is the amount of the firm's total current assets?
A) $885,000 B) $1,550,000 C) $600,000 D) $325,000