A nurse is caring for a client who does not speak English and finds it difficult to communicate with the client. Which of these actions should the nurse take?
a. Ask the health care provider to explain client-care routines to the client.
b. Request the supervisor to change assignments.
c. Find an interpreter either in the client's family or from the facility resource pool.
d. Refrain from speaking to the client, as to prevent confusion.
C
When language differences impede communication, alternative methods of communication such as gestures, pictures, or flash cards can be useful tools. Members of a client's family may also be able to bridge the communication gap between nurse or health provider and client. If family members are unable to assist, an interpreter may be required.
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