__________ is important because bad experience about a product or service can easily spread through word of mouth

a) Customer relations
b) Employees relations
c) Investor relations
d) Environmental relations


a

Communication & Mass Media

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The largest jury award for libel up to this point was against

A) Ladies' Home Journal. B) the New York Times. C) Time. D) the Wall Street Journal.

Communication & Mass Media

Ned received the following "?ame" e-mail from Jean, a woman he has been dating for three months. "Ned:

You are a horrible, horrible man. How dare you stand me up! I waited for you for three hours. You couldn't have made me feel worse if you tried. Happy? Who do you think you are? I hope you rot. Even better, I hope you meet the love of your life who treats you the same way you treat me. Have the worst life ever! Jean." How should Ned respond? Write his response below. What will be an ideal response?

Communication & Mass Media

A good copyeditor should check a story's inner logic, which means

a. making sure thee same grammar rules are appliedthroughout the story b. making sure words are spelled consistently c. applying AP style rules no matter what d. making sure facts or statements in a story do not contradict themselves

Communication & Mass Media

Lily has been asked to give a speech to honor the opening of a significant landmark in her town. Which type of speech will she most likely give?

A. a dedication B. an introduction C. a nomination D. a sermon

Communication & Mass Media