What is the first step to combat call reluctance?
What will be an ideal response?
Admit that you have call reluctance.
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What is the most appropriate strategy for resolving a channel conflict?
What will be an ideal response?
Curt was recently appointed as team leader of an inter-departmental self-managed team. He recently facilitated a team meeting whereby he helped all team members to understand one another’s tasks. His effort can be best categorized as __________.
a. a cross training session b. a team building activity c. coordination training d. assertiveness training
Discounts offered to encourage early payment of outstanding accounts are called ____ discounts.
A. trade B. cash C. wholesale D. quantity E. preferential
Bailey Co. and Spryt Bros. enter into a contract for the manufacture and sale of 400 lawn chairs. If both parties agree that a modification is necessary,
A. the surest way to modify the contract is to liquidate it. B. they may not do so without court supervision. C. an agreement to rescind the contract will terminate the contractual rights of Bailey Co. and Spryt Bros. if neither of them had completed their obligations. D. courts will generally not enforce a cancellation and modification of a contract unless one party received inadequate consideration under the original contract.