The nurses are complaining about how busy they are this shift. The charge nurse must do which of the following to ensure the safety of the patients and staff for this and future shifts?
a. Take responsibility for a team of patients.
b. Delegate care to the UAPs.
c. Assist the RNs to prioritize their patients and their responsibilities.
d. Call the supervisor for more staff.
ANS: C
As a leader, the charge nurse should assist the RNs to prioritize their patient care responsibilities to allow for safer care to be provided. The other actions may correct the immediate problem that day but will not change the care provided over a length of time if RNs are lacking prioritization skills.
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