In a communication process, ________ refers to the information and/or meaning contained in a message.

A. noise
B. encoding
C. decoding
D. source
E. content


Answer: E

Business

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Indicate whether the statement is true or false

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Indicate whether the statement is true or false

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Which of the following component of emotional intelligence refers to the ability to respond to others’ emotions with respect and concern?

a. Relationship management b. Self-awareness c. Empathy d. Emotional regulation

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Which of the following statements (with regard to time) is least likely to be important as a core competency for a company?

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