A client barges into a social worker's office yelling in a loud and hostile manner. The MOST effective method for the social worker to address this situation is to:
A. Tell the client that it is not possible to speak now, but his or her concerns can be discussed during a scheduled appointment
B, Listen to the client's concerns and provide other methods to reach the social worker in the future if problems arise
C. Contact agency security immediately to remove the client in order not to reinforce the behavior
D. Instruct the client on appropriate tone and voice volume when interacting with others
Answer: B. Listen to the client's concerns and provide other methods to reach the social worker in the future if problems arise
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Professor Smith was interested in reporting the reality of the experiences of teenage runaways living on the streets in their own terms. Smith is probably most interested in: A) being a complete participant
B) grounded theory. C) ethnography. D) ?hermeneutics.
Hypotheses are tested to determine if there are relationships among
variables. In explanatory research a hypothesis is basically an educated guess of the relationships among variables. How is a hypothesis generated? A. Descriptive studies B. Explanatory studies C. Experimental studies D. Empirical studies
Explain the concept of measures of dispersion.
What will be an ideal response?
The advantage of written communication, as opposed to spoken communication is:
A) It allows presenters to interact with the audience. B) It can be more precise. C) It can easily be used to appeal to the emotions of the audience. D) It can be used against an opponent at a later time.