Successful sales professional focus on customer needs and try to
figure out WIIFT—What Individual Features Target.
Indicate whether the statement is true or false
F
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Generally you should stay in place when speaking
Indicate whether the statement is true or false
Wayne is a team leader and a workaholic. Because of this, he typically calls meetings for late in the afternoon when most of the team members are getting ready to leave for the day
During one such meeting, Bradley, one of his team members, pointed this out to Wayne. Wayne was very receptive to Bradley's input and apologized to the team for his inconsiderate behavior. He also asked people to come forward if there were any other issues pertaining to his or the organization's style of working. Which characteristic of an effective team member did Wayne display in this situation? a) Opennes b) Action orientation c) Experience d) Problem-solving skills
How can you reduce the speed of falloff?
a. by dimming the key light b. by increasing the fill-light intensity c. by decreasing the fill-light intensity d. by eliminating the back light e. by reducing the background light
Of the cultural dimensions most notably linked to personal communication, which one describes a culture that expresses emotions, worries about the future, views loyalty as a virtue, and is very ritualistic?
a. high-uncertainty avoidance b. low-uncertainty avoidance c. competitive d. nurturing