The nurse manager is conducting a performance appraisal interview with the nurse. Which of the following statements or questions indicate that the nurse might be receiving a "one-way" evaluation?
1. The nurse manager states, "Here is your performance evaluation. You can read it when you get a chance, sign it, and put it back on my desk."
2. The nurse states, "What do you think I need to improve upon?"
3. The nurse manager states, "I think you're becoming more assertive."
4. The nurse states, "I've got to work on becoming more flexible."
Answer: 1
Rationale: One-way evaluations occur when supervisors or staff members ignore the performance appraisal process. It is important to include the nurse in the process. The supervisor and the nurse have roles within the performance appraisal process. The process must be "two-way" to ensure that the evaluation has meaningful outcomes for the nurse and the organization. The supervisor and employee must arrange a time to sit down together to perform the evaluation interview. The nurse employee can expect guidance and direction from the supervisor. They will discuss the nurse's goals for the future and clarify expectations. During a two-way evaluation, the nurse should ask the supervisor about specific ways to improve. The supervisor can praise the nurse for positive behaviors. The nurse can discuss areas where the nurse needs to grow and improve.
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