A counterproductive cultural trait of an organization is NOT evidenced by
A. an aversion to incentive compensation and overemphasis on working in teams
B. a politicized internal environment and empire-building managers who jealously guard their turf
C. an aversion to looking outside the company for best practices, new managerial approaches, and innovative ideas
D. hostility to change and a wariness of people who champion new ways of doing things
E. overzealous pursuit of wealth and status on the part of key executives
Answer: A
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Tests of controls for the occurrence assertion for purchases include all of the following except:
A. evaluating proper segregation of duties. B. testing a sample of vouchers for matching receiving reports. C. tracing a sample of vouchers to purchases journal. D. testing a sample of vouchers for an authorized purchase order.
If two events are mutually exclusive, the probability of both events occurring is simply the sum of the individual probabilities
Indicate whether the statement is true or false
Public figures: A) can never have an action in defamation
B) lose their defamation action rights if the remark or information is part of a true story. C) can seek a retraction, but can never recover damages for defamation. D) must establish malice in order to recover damages for defamation.
Service companies can close provider gap 2 by doing all of the following EXCEPT:
A. Creating formal process for setting service quality standards B. Designing and using an appropriate servicescape C. Developing customer-defined service standards D. Improving communication between the marketing and operations departments E. Using a systematic new-service development process