Which of the following is a service guideline that demonstrates patient/client satisfaction?
A) Address the patient by his or her first name.
B) Make eye contact and smile.
C) Tell the patient your name but do not disclose your title or what you do.
D) Discourage patients from asking questions.
ANS: B
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An _____, or hypersensitivity, is an extreme immune response to a harmless antigen
Fill in the blank with the right word.
Mandy has been taking her temperature every morning with an accurate basal body thermometer. Mandy is most likely using which type of contraception?
A. hormonal implant B. oral contraceptives C. withdrawal D. fertility awareness-based method
Oxycontin is an illegal narcotic pain reliever
Indicate whether the statement is true or false.
Which of the following is true about cricket?
A. Americans, in contrast, did not want to play or recreate with people from different social classes, which was permitted in cricket. B. Cricket was not considered a "manly sport" by Americans. C. Cricket as played in England had a tradition of allowing the lower social classes to play with the upper social classes. D. All of the answers are correct.