Rachel and Josh are on vacation in Hawaii. When they arrived at the hotel, they were offered chilled juice. Their check-in formalities were handled by the staff
When they entered their room, they saw that chocolates had been placed on the pillows and a flower arrangement on the table. These are examples of customer ________.
A) lifetime value
B) perceived value
C) value analysis
D) profitability analysis
E) touch points
E) touch points
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Bonds issued by political subdivisions of the U.S. government but not obligation of the U.S. Treasury are called:
A. federal bonds. B. agency bonds. C. Treasury bonds. D. municipal bonds. E. trust bonds.
Answer the following statements true (T) or false (F)
1. The type of training provided to new hires and the frequency of performance evaluations contribute to their understanding of the organization's culture. 2. By definition, an organization can be composed of as few as two people. 3. The Red Cross is an example of a mutual-benefit organization. 4. Only for-profit organizations can be meaningfully represented by an organization chart.
Minstrel Manufacturing uses a job order costing system. During one month, Minstrel purchased $198,000 of raw materials on credit; issued materials to production of $195,000 of which $30,000 were indirect. Minstrel incurred a factory payroll of $150,000, of which $40,000 was indirect labor. Minstrel uses a predetermined overhead application rate of 150% of direct labor cost. If Minstrel incurred total overhead costs of $167,800 during the month, compute the amount of under- or overapplied overhead:
A. $17,800 overapplied. B. $57,200 overapplied. C. $17,800 underapplied. D. $2,800 underapplied. E. $2,800 overapplied.
Which of the following is the primary focus of financial accounting?
A) providing information that managers need to make operational decisions B) providing summarized information on operational results to investors and creditors C) providing budgets for future periods D) providing highly detailed information on product lines, regions, and divisions