During the monthly office meeting, the method of scheduling appointments was discussed. The patients frequently had wait times in excess of two hours and were very upset by the time the physician saw them. The practice is a large community clinic that uses wave scheduling. Which of the following scheduling methods may be a better alternative for the clinic?
A. Wave scheduling with double and triple booking of patients at the top of each hour.
B. Scheduled appointments in the morning for call-in patients and open hours in the afternoon.
C. See fewer patients each day.
D. There is not better scheduling method.
Answer: B
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