We offer ________ support when we help a person in distress feel that his or her problems are legitimate rather than trivial.

A. informational
B. emotional
C. instrumental
D. esteem


Answer: D

Communication & Mass Media

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Ingrid was sick of jokes, constant teasing, sexual comments, and a barrage of personal questions from colleagues. When these incidents first started happening, Ingrid just ignored them

But she'd had enough. The next sexually harassing behavior was met with "Look, I really don't appreciate that kind of talk so I wish you'd stop talking that way around me and show some respect." What kind of response strategy did Ingrid use? A. avoidance B. defusion C. negotiation D. confrontation

Communication & Mass Media

One individual factor that influences our perceptual process is the tendency to view and interpret the world in consistent ways, generally as optimistic or pessimistic. This factor is known as _____

a. outlook b. emotional state c. knowledge d. construct

Communication & Mass Media

In an argument about the need to clean up the dangerous drinking water in Flint, Michigan, an advocate makes a point of discussing the effects of the contaminated water on the physical and mental development of the children in the affected area. In this narrative, the children are depicted as ______.

a. victims b. heroes c. villains d. sidekicks

Communication & Mass Media

When you participate in a commencement ceremony at your college, you are participating in a(n)

A. enhancement rite. B. rite of passage. C. renewal rite. D. rite of integration.

Communication & Mass Media