Brandi is discussing an important issue with a colleague, Antoinette, and wants to convey a positive attitude. One way for her to do that is by

A) keeping gestures at a minimum.
B) facing Antoinette directly.
C) crossing her arms and legs.
D) keeping great physical distant from Antoinette.
E) keeping a very serious expression on her face.


B) facing Antoinette directly.
Several nonverbal body signals convey a positive attitude toward the other person: assuming a position close to the person; gesturing frequently; maintaining eye contact; smiling; having an open body orientation, such as facing the other person directly; uncrossing the arms; and leaning forward to convey interest in what the other person is saying.

Business

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Drs. James and Janet Baker saw that many people experienced difficulty and frustration when typing, particularly from physical disabilities, so they invented a voice recognition software to allow users to talk to the computer. Their idea resulted in Dragon NaturallySpeaking, a popular talk-to-type software application. Which of the following suggestions for generating business ideas describes how the Bakers conceived their startup?

A. Borrow from existing product and service ideas. B. Combine two businesses to create a market opening. C. Begin with a problem in mind. D. Recognize a popular trend, and ride the wave.

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A. $129. B. $0. C. $387. D. $516. E. $430.

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