The authors of your text argue that communication is less about the “whats” and more about the

A. Hows
B. Whys
C. Whos
D. Wheres


A. Hows

Communication & Mass Media

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A young woman realizes she has always had a hard time being evaluated and taking feedback, so she needs some advice before her speech. What is one of the tips the text gives for accepting criticism?

a. Take it personally. b. Listen with detachment. c. Do not ask questions. d. Block out what upsets you.

Communication & Mass Media

Dialogue fulfills one of the informational functions of sound

Indicate whether the statement is true or false.

Communication & Mass Media

Explain four of the five types of organizational control. Give an example of each to show your understanding.

What will be an ideal response?

Communication & Mass Media

Which of the following should interviewers do when working with highly intelligent and educated interviewees?

A. Develop a simple, one-sided approach to minimize confusion B. Minimize emotional appeals and develop arguments logically C. Use examples, stories, and comparisons D. Discourage interviewees from asking questions

Communication & Mass Media