If the speaker feels comfortable, it is okay to fix gaze at one corner of the room.
a. true
b. false
Answer: b. false
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During a department meeting, while Antonio's boss discussed new software, Antonio daydreamed about his upcoming vacation. It is likely that the boss's message is distorted by what type of noise?
A. physical B. psychological C. semantic D. physiological
What is the difference between goodwill and integrity? Give five tips for how speakers can
project integrity and five tips for projecting goodwill. What will be an ideal response?
Joe and Karen are conversing. Karen is devastated because she hit a dog with her car. Joe listens
to Karen as though it happened to him. He relates to her feelings. What type of listening is Joe practicing? A) empathetic listening B) objective listening C) active listening D) passive listening
Elements of surroundings that affect us and how we communicate are called ____________________
Fill in the blank(s) with correct word