Protecting our image (or face), especially in the midst of conflict, is important to everyone, but especially important to members of the collectivist cultures of Asia
Indicate whether the statement is true or false.
Answer: True
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In critical listening, you pay particular attention to
a. others wants and needs. b. others attempt to persuade you. c. detail. d. the big picture.
All public relations writing is strategic
Indicate whether the statement is true or false
Which of the following is a technique to train ourselves to attend to what people are saying?
A) ?Training our brains to process more words per minute B) ?Focusing on one's own point of view C) ?Working consciously to block out wandering thoughts D) ?Refraining from asking questions
Which of the following represents a negative aspect of conflict?
A) Conflict forces us to examine a problem and work toward a conclusion. B) Conflict communicates commitment and a desire to preserve the relationship. C) Conflict may lead us to close off from the other person. D) Conflict prevents hostilities and resentments from festering.