Compared with other forms of diversity training, which approach do trainees tend to respond to most positively?

A. identifying incidents that discourage people from working up to their full potential
B. increasing participants' awareness of cultural and ethnic differences
C. discussing differences in personal and physical characteristics, such as disabilities
D. discussing promotion opportunities or management decisions that some employees believe were handled unfairly
E. teaching employees skills for constructively handling communication barriers, conflicts, and misunderstandings that normally arise


Answer: E

Business

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