Heuristics can come into play when consumers forecast the likelihood of future outcomes or events. When would a consumer use an anchoring and adjustment heuristic?
What will be an ideal response?
Consumers will use this heuristic when the consumer arrives at an initial judgment and then makes adjustments of that first impression based on additional information.
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When more than 400 senior HR professionals were asked to name the most important skill their employees will need in the next 5 years, ______ ranked the highest.
A. critical thinking B. innovation C. information technology D. positive thinking
A scannable résumé can be categorized and ranked by the employer based on the number of key word matches found
Indicate whether the statement is true or false
An ________ standard is based on 100% efficiency without any loss or waste.
What will be an ideal response?
Which type of organizational development intervention focuses on job design, tasks, and division of labor?
a. Quality of worklife b. Structural c. Sociotechnical system design d. Task-technology