Dialect is the vocabulary, grammar, and pronunciation used by a group of people
Indicate whether the statement is true or false
True
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Tatiana and Jane received an introduction from you about facilitative mediation before the mediation process starts. What will they hear from you about the key principles of the mediation?
a. That you will remain partial. b. That you cannot keep the information confidential because of potential for lawsuits. c. Reinforcement of the relationship between the disputants. d. That the goal is to discuss some options although not settlement is reached.
Why are nonverbal cues so important?
a. Because we learn more by looking at choice of physical surroundings. b. Understanding can be enhanced by body movements. c. Laugher and crying can tell us more about the other person. d. All of the above are true.
The factors that Herzberg found to be motivational are
a) growth, recognition, and progression b) growth, social belonging, and self-actualization. c) recognition, progression, and love. d) progression, self-actualization, and social belonging.
In which phase of perception do you attach meaning to what you have learned in the first two phases about a person, place, event, or object?
a. organizing b. selecting c. interacting d. interpreting