Marta works at a bank. For the first couple of months she struggled to learn the protocol, which is used in any decision making process in the organization. Now that she is confident with the protocol, she can very quickly apply it. This is known as using which path for structuration?

A. unitary path
B. complex cyclic path
C. solution-orientation path
D. virtual path


A. unitary path

Communication & Mass Media

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What does it mean for a mediator to “trust the process?” How can this advice be used during mediation?

What will be an ideal response?

Communication & Mass Media

What type of supporting material would be most effective for revealing patterns of opinion? 

A. Expert testimony B. Surveys C. Oral testimony D. Examples

Communication & Mass Media

The audience's response should be something like, "I will do this." in the ____ step of the motivated sequence

A) satisfaction B) visualization C) action D) need

Communication & Mass Media

Speaker should never admit when they do not know an answer

Indicate whether the statement is true or false.

Communication & Mass Media