In clarifying tasks, roles, and schedules the group should ask: who, what, when, and how. Determining the final result is asking

A. who.
B. what.
C. when.
D. how.


Answer: B

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The program's staff manual should:

a. Include job descriptions and qualifications for employment. b. Include each employee's hourly rate and annual salary. c. List all employees' educational level. d. Include the phone number for the center's licensing specialist.

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The demonstration of conceptual knowledge represents a higher order learning than does the demonstration of procedural knowledge

Indicate whether the statement is true or false.

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In Bloom's Taxonomy, the higher the level, the less critical thinking it requires.

A. True B. False

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Which is NOT a documented positive effect of emotional intelligence?

a. Strong social relationships b. Positive feedback at work c. Greater personal integrity d. High self-esteem

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