Which of the following are recommended for developing system procedures and documentation? Select all that apply
1. Create backup procedures to be used in the event that the system is not running either for reasons of scheduled maintenance or unforeseen circumstances.
2. If major modifications were made to the base system, use the vendor's system user guides.
3. Develop a data dictionary containing system terms and terms for mapping from one system to another.
4. During the training process, develop procedures for how the system will be used to support client care and associated administrative activities.
5. Create separate documentation that includes the downtime procedures and manual requisition forms and locate in an easily identifiable and accessible location.
1,3,5
Rationale: Comprehensive procedures for how the system will be used to support client care and associated administrative activities should be developed before the training process is begun. User guides provided by the vendor may be adequate if a limited number of modifications were made to the base system. However, if significant modifications have been made, it may be necessary to customize documentation to reflect the system as the users will see it. Downtime procedures and manual requisition forms, data dictionary, and backup procedures are all recommended.
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