You-messages help prevent defensiveness in the listener because they focus on the speaker's feelings and actions
Indicate whether the statement is true or false
False
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What was the main effect of mass production techniques such as the assembly line on the workplace?
A) increased efficiency B) overcrowding in the workplace C) greater liberty for workers to socialize during working hours D) a diminished interest in unionizing E) backbreaking labor for workers
All of the following statements regarding the Washington Temperance Society are true except it
a. identified its members as the laboring classes. b. only accepted short-term drinkers and rejected "hopeless drunks." c. was avowedly nonreligious. d. rejected politics and legislation. e. called for restoring male authority within the family.
After taking control of the city of Atlanta, William T. Sherman:
a. began to negotiate with Jefferson Davis to find a peaceful end to the war. b. announced that he was leaving the army and going into politics. c. sent his troops into Georgia to look for the remaining Confederate troops. d. launched a march to the sea that was designed to break the will of the southern people.
What caused the Mexican-American War to last much longer than expected?
A) The Americans lacked the resources to attack in earnest. B) The Americans lost a string of important battles. C) Severe weather slowed the American advance. D) The Mexicans were better prepared to battle in the Mexican terrain. E) The Mexicans stubbornly refused to make peace despite military defeats.