You have just received your cell phone bill, and realized that you have been charged this month and for several previous months for a calling feature you did not authorize. You called the cell phone provider but were told that only the charge for this month can be credited. You are planning to write a letter to get your bill adjusted. What tone should your letter have? Why?


Since your assumption is that the cell phone company wants to be fair to customers, your tone should be positive and factual. Using a forceful, accusatory tone will only worsen the situation and cause a defensive response to your request.

Business

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Simulation provides optimal solutions to problems

Indicate whether the statement is true or false

Business

A deluxe model mechanical cat is made of two front leg assemblies, a body assembly, one tail, two head assemblies, and two back leg assemblies

Each head assembly has two eyes, one nose, one mouth, and 24 whiskers. Each back leg assembly has one foot, five claws, one each fibula, tibia, and femur. The cat production company runs a lot for lot system on everything except the heads, which they order in cases of 250, and the whiskers, which come in boxes of 600. Lead time for assembly and shipping is shown in the table. Use the master production schedule for mechanical cats to complete the MRP record. What is the planned order release for whiskers in week 2? Item Week 1 2 3 4 5 6 Mechanical Cat MPS Due Date 75 125 240 300 250 LT = 1 week Start Assembly Item Gross Requirements Head Assembly Scheduled receipts 70 LT = 2 weeks Projected ending Inventory Begin Inv = 88 Net Requirements Planned Receipts Planned Orders Whiskers Scheduled receipts LT = 1 week Projected ending Inventory Begin. Inv. = 230 Net Requirements Planned Receipts Planned Orders A) 18,000 B) 16,000 C) 14,000 D) 12,000

Business

Which of the following is NOT a reason why companies move into international operations?

A. To develop new markets for the firm's products. B. To better serve their primary customers. C. Because important raw materials are located abroad. D. To increase their inventory levels. E. To take advantage of lower production costs in regions where labor costs are relatively low.

Business

Answer the following statement(s) true (T) or false (F)

1. In order to help interpret large amounts of raw data, it is helpful to translate data into illustrations, pictures, or graphics. 2. Quantitative and qualitative variables are treated the same when illustrated graphically. 3. When writing formulas, it is more common to use proportions than it is to use fractions. 4. 5% is another representation of the following proportion: 0.5 5. If N = 500, there are 500 subjects in the sample.

Business