In CMM theory, our greatest moments of mutual understanding, happiness, and fulfillment in interpersonal communication are referred to as ______.
a. awakenings
b. peak communication experiences
c. meaningful moments
d. comprehension elevations
b. peak communication experiences
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Consumers are wary of shopping privacy issues and security issues on the Web
Indicate whether the statement is true or false
Which of the following methods of collecting data has the highest response rate?
A) personal interviews B) telephone interviews C) mail D) Internet
Ben's Food Store is in a quandary. The company can't decide whether to organize its company around its product lines (baking, cereal, snacks, soda) or around the geographical regions it serves (e.g. Asia, U.S., Latin America, Europe. This predicament facing Ben's focuses directly on which management concept?
a. Culture b. Leadership c. Structure d. Strategy
Rocko Inc. has a machine with a book value of $50,000 and a five-year remaining life. A new machine is available at a cost of $85,000 and Rocko can also receive $38,000 for trading in the old machine. The new machine will reduce variable manufacturing costs by $14,000 per year over its five-year life. Should the machine be replaced?
A. No, because the company will be $23,000 worse off in total. B. No, because the income will decrease by $14,000 per year. C. Rocko will be not be better or worse off by replacing the machine. D. Yes, because income will increase by $14,000 per year. E. Yes, because income will increase by $23,000 in total.