Native American communication style may include
a. indirect communication and interaction that often recognizes status and authority.
b. intimate medical details or discussions of others' physical appearance.
c. the use of humor, puns, and ambiguity, so a message can be denied if someone
takes offense.
d. proverbs, rhymes, and popular phrases in everyday conversations.
e. the use of silence as a way to respond to ambiguity.
e
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______ focuses on observing people’s feedback and evaluating the sentiment and patterns for a social media manager.
A. Listening B. Monitoring C. Analytics D. Strategy
A corporate CEO relates that when he fumbled his way through a
speech and started to ramble, he noticed that he was losing listeners and then became even more unnerved. The CEO was reacting to a. encoding. b. the channel. c. feedback. d. noise. e. the context.
Cause and effect is revealed with which research method?
A. experiment B. survey C. textual analysis D. ethnography
According to the text, persuasive actuating speeches should use more emotional
than logical appeals. Indicate whether the statement is true or false.