A nurse who receives frequent phone calls informs the manager the phone calls are related to health issues concerning a family member. Which of the following actions by the manager would be appropriate?
1. Inform the nurse the personal phone calls are not allowed.
2. Discuss with the nurse how personal phone calls may affect client care and should be limited.
3. Inform the nurse the phone calls are causing morale issues amongst the staff.
4. Discuss the nature of the calls and possibly allow the nurse to carry a cell phone.
2
Explanation: 1. Personal phone calls are allowed but should be limited. The phone calls may or may not be
affecting other staff. The nature of the calls is already given and it is inappropriate for a nurse
to carry a cell phone. The cell phone may cause more interruptions and cause client safety
issues when providing client care.
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An 82-year-old resident of a long-term care facility has had a scheduled appointment with his primary care provider and had blood work drawn thereafter. The results of the resident's blood work are suggestive of anemia
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A patient who takes warfarin (Coumadin) experiences excessive bleeding, even though serum drug levels are normal. The primary care NP should question this patient about the use of:
a. feverfew. b. echinacea. c. green tea. d. ginkgo biloba.