Which of the following is not one of the four overarching strategies to create and deliver value and to develop sustainable competitive advantages?
A. product excellence
B. locational excellence
C. planning excellence
D. customer excellence
E. operational excellence
Answer: C
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The ________ copyright infringement theory of recovery has been used effectively against several suppliers of peer-to-peer file sharing software that has been used to download CDs and DVDs from the Internet.
A. indirect B. direct C. vicarious D. contributory
McDonald's, Subway, and Jiffy Lube are all examples of ________
A) voluntary chains B) retailer cooperatives C) franchises D) category killers E) power centers
Aldefer suggested that Maslow’s hierarchy may be collapsed from five levels to three types of needs:
A) Existence, relatedness, and dynamism B) Existence, relatedness, and growth C) Dynamism, relatedness, and growth D) Existence, creation, and dynamism
The best way to foster strong organization change and commitment includes all of the following EXCEPT:
a. Instill a broader perspective in employees’ connection to their work b. Focus on a holistic perspective on change c. Communicate and elicit ideas from employees about the change d. Offer financial incentives for employee compliance