Because of a service's ____, standardization and quality are difficult to control.
A. intangibility
B. inseparability
C. homogeneity
D. heterogeneity
E. perishability
Answer: D
You might also like to view...
When using ABC, overhead costs assigned to each activity comprise an activity cost pool.
Answer the following statement true (T) or false (F)
Which of the following is not a type of health insurance coverage?
A) Basic medical expense insurance B) Medicare supplemental coverage insurance C) Double indemnity insurance D) Major medical insurance
The recently enacted Anti-Monopoly Law in the People's Republic of China is:
a. structured more like the U.S. antitrust law than antitrust law in the EU b. structured more like the EU antitrust law than antitrust law in the U.S. c. applicable only to horizontal agreements d. applicable only to vertical agreements e. completely useless
The conflicts between design efficiency, information requirements, and performance are often resolved through _____
a. compromises that include normalization b. conversion from 2NF to 3NF c. compromises that include denormalization d. conversion from 3NF to 4NF