A customer relationship management (CRM) system consists only of sales automation and customer support activities
Indicate whether the statement is true or false
False
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In a fixed exchange-rate system, the currency value is determined by demand and supply
Indicate whether the statement is true or false
If a dependent object is flagged as INVALID, this means that the program unit should be ____________________________.
Fill in the blank(s) with the appropriate word(s).
Answer the following statement(s) true (T) or false (F)
1. Feedback leads to the psychological state of “experienced meaningfulness of work” according to the job characteristics model. 2. Job simplification makes jobs more specialized. 3. Qualitative forecasting uses mathematics to forecast future events based on historical data. 4. If you forecast correctly, you should not have to carry out layoffs very often.
Answer the following statement(s) true (T) or false (F)
1. The Wagner Act was very pro-union because it made collective bargaining legal, and required employers to bargain with the representatives of the employees. 2. The Norris-LaGuardia Act established the National Labor Relations Board. 3. The Taft-Hartley Act and the Wagner Act are both considered to be very pro-union pieces of legislation. 4. The Taft-Hartley Act requires employers to give sixty days written notice of plant closings or layoffs. 5. The Taft-Hartley Act was considered to be pro-management in that it specified unfair union labor practices, whereas the Wagner Act specified unfair management labor practices.