In the cardiac intensive care unit, there has been simmering discontent about the new nurse manager, who avoids any discussion about her scheduling and practice decisions
The staff have begun to sort into "different camps" depending on how they feel about the manager or the decisions. Which of the following statements MOST accurately describes this situation?
a. The tension that has been generated will result in creative solutions.
b. Staff will become a cohesive group that takes a stand against the manager.
c. The conflict will result in increased dialogue about practice and scheduling options.
d. Patient care may suffer because attention and energy is being diverted toward the unit relationships.
ANS: D
Destructive conflict polarizes groups, saps group morale, deepens differences in values, and diverts energy from more important activities, such as patient care. Constructive conflict opens up issues of importance, results in solutions to problems, and enables authentic communication.
You might also like to view...
After a discussion with the patient's husband, the nurse discovers that the patient has a living will. Which of the following applies to a living will?
A) The patient is legally unable to refuse basic life support. B) The physician may disagree with the patient's desires for treatment. C) The patient may nullify the living will during the illness. D) Power of attorney may change while the patient is hospitalized.
Which action indicates the new nurse is fulfilling entry-level competencies?
a. Acts as a patient advocate b. Develops a theoretical framework for how to practice c. Manages care of one patient d. Establishes a quality improvement plan for the unit
A patient who has been experiencing premenstrual syndrome (PMS) reports to the clinic with a diet diary she has kept over the past several weeks. The nurse should suggest the patient make a dietary modification based on which entry in her diary?
1. daily intake of caffeine-free soda 2. daily intake of low-fat yogurt 3. daily intake of foods rich in magnesium 4. daily intake of white bread
Which action by the nurse exemplifies a sense of spiritual health?
a. Belonging to a church c. Feeling loved and cared for b. Feeling purposeful and fulfilled d. Changing religious affiliations