The goal of building client-based relationships is to satisfy customers so well that they become very loyal and would be unlikely to switch to competitors.

Answer the following statement true (T) or false (F)


True

Business

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The ________ is calculated by dividing total liabilities by total assets.

A. inventory turnover B. debt ratio C. net profit margin D. current ratio

Business

In order for organizations to survive successfully, managers must create a customer-responsive organization.

Answer the following statement true (T) or false (F)

Business

Many believe that U.S. tax policy should provide a level playing field for traditional retail businesses, mail order companies, and online merchants. What form of ebusiness challenge is this statement referring to?

A. Adhering to taxation rules. B. Ensuring consumer protection. C. Managing consumer relationships. D. Identifying limited market segments.

Business

IDLs are a simple form of compression

a. True b. False Indicate whether the statement is true or false

Business