How is CRM integrated with the processes associated with data analysis?
What will be an ideal response?
To properly analyze customer data, CRM should be integrated with the collection, processing, consolidation, and analysis of all the data collected from the other CRM processes. It can be used to help better target and identify various market segments and integrate this with campaign management. It can also be used to find buying patterns and combine this with demographic data to create customer profiles and predict buying behavior.
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The marketing mix strategy involves tactics with respect to the product, price, promotion, and service
Indicate whether the statement is true or false
If the market interest rate is lower than the face interest rate at the date of issuance, bonds will
A) not sell until the face interest rate is adjusted. B) sell at face value. C) sell at a discount. D) sell at a premium.
What is the white-collar exemption?
What will be an ideal response?
Answer the following statements true (T) or false (F)
1. Managerial insistence on retaining the right to make business decisions such as location and production technology without interference from employees or unions was formalized in the 1940s. 2. The importance of grievance arbitration as a method of settling labor disputes was not formalized until the 1970s. 3. The push for greater flexibility and employee participation in the workplace is very compatible with traditional union goals. 4. Under scientific management principles, workers become better at their jobs through cross-training to increase workforce flexibility. 5. In the 20th century, the primary method for organizing and managing work was scientific management.