A service facility uses the owner’s manual to suggest and price a factory requirement to change the limited slip differential fluid at XX,XXX miles. This is an example of:

A. Preventative maintenance
B. When doing a repair, this is a related service and part sale
C. Common maintenance special offered during checks-in
D. Pre-priced maintenance menu item based on vehicle mileage


D. Pre-priced maintenance menu item based on vehicle mileage

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The ____ is an upper-management-level individual who is the ultimate decision maker for the firm on the project.

A. project manager B. principal-in-charge C. contract administrator D. project architect

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Which of the following is NOT one of the major classifications of pressure-control valves?

A. Pressure reducing B. Counterbalance C. Sequence D. Loading

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What is considered to be the standard loading dock height?

A. 48 inches B. 54 inches C. 56 inches D. 60 inches

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SERCOS is ________

A) A low-cost communications single cable network with input and output devices with an embedded microprocessor for network communications B) A digital motion control network that interfaces the motion control module in the PLC with the servo motor drive through a fiber optic cable C) An open network standard that uses the producer/consumer network model to efficiently exchange time-critical application information in control systems D) An open industrial networking standard that takes advantage of commercial off-the-shelf Ethernet hardware

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