Case management service delivery is different today when compared to case management in the 1970s and 1980s because:
I. agencies are limiting the services they provide.
II. client participation is kept to a minimum.
III. evaluation of services occurs after termination.
IV. case managers need more skills to meet client needs.
A. I, II and III
B. III and IV
C. I and IV
D. I, III and IV
C
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