An active resolution to a challenging situation is referred to as:
a. creativity.
b. problem solving.
c. apologizing.
d. conflict management.
b
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______ is the ability to influence others’ behavior.
a. Politics b. Power c. Position d. Authority
Which statement BEST describes an extemporaneous presentation?
a. It gives the appearance of having been memorized. b. It is rarely used in business settings. c. It is unrehearsed. d. Its every aspect is carefully planned.
An advantage of oral communication is that the
A. message can be revised several times before being released. B. receiver can gauge the sender's sincerity. C. receiver has more time to think about the message. D. message becomes a permanent record that can be saved. E. message remains the same even after it is relayed through others.
When considering a firm's financial decision alternative, financial managers should accept only those actions that are expected to increase the firm's profitability
Indicate whether the statement is true or false