The Equal Credit Opportunity Act makes it illegal for a creditor to take into account the income of a person who applies for credit
a. True
b. False
Indicate whether the statement is true or false
False
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Your friend Jane is having a difficult time with her relationship. After she tells you about her problems, you respond with a number of suggestions that respond specifically to the issues she isolated. She gets upset because she feels like you are judging her. From this example, you appear to have engaged in ______ listening when you should have used ______ listening.
a. comprehensive; empathic b. empathic; critical c. discriminative; comprehensive d. discriminative; appreciative
According to a survey of chief HR officers, one of the greatest challenges for chief HR officers is creating a true sense of ownership among senior leaders regarding their roles as Chief Talent Officers.
Answer the following statement true (T) or false (F)
A problem a salesperson could run into with regard to knowing the product extensively is:
A) relying on written proposals B) conducting a thorough presentation C) knowing more than the other salespeople D) exhibiting a bad attitude at sales meetings E) misjudging the customer's product knowledge
To initiate a lawsuit, Darla files a complaint against E-Sales Company, which responds with an answer. Together, the complaint and answer are
a. a motion to dismiss. b. a summons. c. a writ of certiorari. d. the pleadings.