Joanna was sure that her coworker Sandy would be really upset about bring transferred to a new city. But after asking her some questions, Joanna learned that Sandy was excited to be promoted to a better position in a larger city. Joanna used which listening skill in this situation in order to respond appropriately?
A. evaluative listening
B. perception checking
C. mediation
D. categorization
Answer: B
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What is the BEST way to ensure that your introduction introduces the subject of your speech?
a. include a statement of the central idea in the introduction. b. include an attention-getter in the introduction. c. make reference to your general purpose in the introduction. d. refer to your personal experience in the introduction.
What principle of speech structure suggests that speeches should follow a consistent pattern of development?
a. style b. simplicity c. balance d. order
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