Answer the following statement(s) true (T) or false (F)
1. Recent research in zero-history groups shows that factors such as agreeableness and
openness correlated positively with the rate at which they generated supportive communication
2. When someone acts like a "know-it-all" he/she is displaying characteristics of the defensive
climate called superiority.
3. Gibb found that groups with defensive climates tend to accomplish less than those with more
supportive climates.
4. An explicit rejection is seen as a disconfirming communication pattern whereas an implicit
rejection is seen as confirming.
5. Comments such as, "Joe dominated the group while the others couldn't get a word in
edgewise" are called process comments.
1. True
2. False
3. True
4. False
5. True
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All of the following are tips for working with the media at a trade show EXCEPT
A) plan major announcements to coincide with the show. B) include the name of the trade show in all news releases. C) include the booth number in all releases. D) pay for everything you can. E) train spokespeople to make brief presentations.
Roman philosopher Cicero identified the 5 Canons of Rhetoric. The mode or genre of a message is known as
A. Style B. Delivery C. Memory D. Invention
The attributes of a company that come to mind when you hear the name represents a ______.
a. company name b. social responsibility c. corporate brand d. popular product
The three reactions to organizational change outlined in the text are resistance, uncertainty, and ____________________.
Fill in the blank(s) with the appropriate word(s).