A(n) ________ expectation occurs when customer expectations are driven by another person or group of people.

A. Other-self
B. Dyadic
C. Service-vision
D. Shared
E. Derived service


Answer: E

Business

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Answer the following statements true (T) or false (F)

1. According to Schein, organizational members are consciously aware of organizational cultures. 2. 1. According to Schein, organizational members are consciously aware of organizational cultures. 3. Organizational assumptions are the least important part of organizational culture. 4. Jablin’s research showed that the process of being assimilated into an organization is fairly simple. 5. An organizational newcomer starts to become socialized into the organization before he or she ever works in the organization.

Business

What are the key control implications of the absence of database normalization?

Business

All of the following statements accurately describe the debt ratio except.

A. A relatively low ratio signifies lower risk. B. It is of use to both internal and external users of accounting information. C. Higher financial leverage means greater risk. D. The ratio is computed by dividing total equity by total liabilities. E. The ratio is computed by dividing total liabilities by total assets.

Business

Which country has the oldest professional accounting organizations?

a. The UK b. The US c. France d. Germany

Business