A nurse is interested in case management. Which statement indicates an understanding of the primary work environment of case manager?
a. "They work most often in acute care in-stitutions.".
b. "Their work is focused on community ac-tivities and is based within the communi-ty.".
c. "They typically work for insurance com-panies, providing coordination of care.".
d. "All types of health care organizations, as well as organizations with health-related functions, hire case managers.".
D
Nurses who are case managers work in all types of health care institutions. They may also work for insurance or utilization review companies or in health-related areas of various types of large businesses. Registered nurses, social workers, and therapists may all be case managers, but how they perform their role depends on the scope of practice of their discipline. All case managers must be skilled at communication, critical thinking, negotiation, and collaboration. They must be knowledgeable about resources available to patients. The case manager not only deals with indi-vidual patients but also with family and other support systems of the patient; however, a case manager's work is not focused on just the community.
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