In accordance with the Fair Debt Collection Practices Act (FDCPA), a debt collector can contact a debtor ________.
A. after 9 p.m. if the debtor works an overnight shift
B. at church
C. even if the debtor is represented by an attorney
D. at work, regardless of the employer's objections
Answer: A
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What are the three primary challenges facing 21st century global businesses?
A. Political, cultural, architecture B. Cultural, environmental, developmental C. Cultural, political, geoeconomic D. Political, environmental, compliance
In the Kellogg's example given in your text, Kellogg's performed several tasks to identify their problem. Which of the tasks below was not used by Kellogg's to identify their problem?
A) They spoke to decision makers within the company. B) They developed and tested several new flavors of cereal using mall intercept interviews with adult customers C) They interviewed industry experts. D) They surveyed customers about their perceptions and preferences for cereals.
Changes to the master schedule during the frozen time fence may be requested only by the ______.
A. master scheduler B. senior executive C. production planner D. inventory manager
Never making assumptions, making an effort to be supportive and encouraging, and avoiding slang, jargon, and euphemisms are all examples of reducing misunderstandings and misinterpretations in
a. Diversified communication b. Mixed communication c. Cross-cultural communication d. Servant leadership