White-collar workers are composed of several different groups of workers including elec-tricians, plumbers, unskilled laborers, laundry workers, and other service workers
Indicate whether the statement is true or false
false
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Normative agreements about what emotions are to be revealed to others in encounters are termed:
a. display rules b. feeling rules c. emotion work d. frames
A criticism of _____ is that it understates the cohesion and stability found in society
a. functionalism b. conflict theory c. symbolic interaction theory d. exchange theory
In The Protestant Ethic and the Spirit of Capitalism, which of the following theorists demonstrated how a particular type of religious thought made capitalism possible?
a. Auguste Comte b. Emile Durkheim c. Karl Marx d. Max Weber
The March of Dimes was an organization founded to fight polio. When a cure for polio was found, the March of Dimes, through _____, targeted a new enemy–birth defects
a. bureaucratic inertia b. the Peter principle c. goal displacement d. alienation