A fundamental problem of the modern corporation is the conflict of interests between managers, shareholders, and stakeholders
Indicate whether the statement is true or false
True
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Which of the following is NOT a cost of anticipated inflation but arises only if inflation is unanticipated?
A. Inflation interacts with the tax system to hurt savings and investment in physical capital. B. Inflation represents an implicit tax on holding money. C. Firms face menu costs of changing prices. D. Higher inflation leads to greater uncertainty about the future inflation rate.
All of the following indicate growth of public relations-type jobs in government EXCEPT ________
A) the number of new federal regulatory agencies that have sprung up since the 1970s B) recent updates to the Gillette Amendment C) the number of government agencies or programs that regulate business D) increased opportunities in the Department of Defense
An unfortunate by-product of working from home is that Victoria's work can blend into her personal space and time. In order to minimize stress, she should most likely:
A) maintain a sales call report to ensure long-term job satisfaction B) ignore minor and major problems to avoid being overwhelmed C) hold a realistic outlook about task management duties D) consider working fewer hours or accept a demotion E) establish strict working hours in a home office
Total quality management (TQM)
A. entails creating a total quality culture that strives for continuously improving the performance of every value chain activity and is driven by a philosophy of managing a set of business practices: 100 percent accuracy in performing tasks (zero defects), involvement and empowerment of employees at all levels, team-based work design, benchmarking, and total customer satisfaction. B. works best when used in conjunction with Six Sigma quality control techniques. C. is an excellent tool for reengineering business processes and making quantum gains in the efficiency and effectiveness with which the processes are performed. D. is a valuable tool for helping company managers identify what the best practice is for performing a particular activity at a high level of quality. E. is a philosophy of doing things that aims at mistake-free management of a company's entire business.