Why are appreciation messages important? What should they include?
What will be an ideal response?
Answer: It is important to recognize the contributions of employees, colleagues, suppliers, and other associates. Your praise will make the person feel good and encourage further excellence. These messages can also become part of an employee's personnel file. The message should specifically mention the person or persons you want to praise, and documents the person's contributions.
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We are less able to discern ______ emotions because they tend to reveal their strengths quite a lot.
Fill in the blank(s) with the appropriate word(s).
When the channel member can enhance (or harm) the quality of the relationship between the selling firm and the customer, the channel member is engaging in:
A) marketing research. B) risk taking. C) service. D) relationship management.
Possible strategic applications of excess capacity include all of the following EXCEPT ____________
a. reducing variation in current capacity b. free trials for prospective customers c. free trials for intermediaries who sell to end customers d. employee rewards e. bartering with the firm's own suppliers
Select the properly punctuated sentence
A) All future travel expense requests, unless we are instructed differently, must be submitted electronically. B) All future travel expense requests unless we are instructed differently must be submitted electronically. C) All future travel expense requests; unless we are instructed differently, must be submitted electronically.