Which statement is correct about the use of evaluations by one's peers among staff members?
A. They should always be performed anonymously.
B. They can be useful for determining pay raises or deciding who should be promoted.
C. They can be useful if they are used only for constructive feedback.
D. They are never appropriate; evaluation of staff members is the job of one's supervisor.
C
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If consumers are considered____________—that is, if there are so many people waiting to be served that dissatisfied ones can easily be replaced by others—then there may be little or no impetus to deal with client discontent.
A) fungible B) replaceable C) expendable D) dispensable
According to Thomas Szasz, excessive fears are:
A. A personal disability B. An antisocial act C. A sign of deterioration of the brain with associated personality changes D. A mental illness
What are the three common goals for social work and public health in meeting the needs of society at-large?
a. To improve care, protection, and services b. To improve health care for the underserved, uninsured, and at-risk groups c. To improve health, welfare, and social well-being d. To improve access, care, and health
Which of the following is NOT an example of effective use of silence?
a. silence to allow the group members time to reply to a comment b. silence to allow the client to reflect on her own comment c. silence to allow the client to withdraw from the practitioner-client relationship d. silence to allow other group members to think about possible solutions